Fri 27 Jul 2007
At yesterday’s UNC Board of Trustees meeting, the Carolina Innovation Center took center stage when Carolina North’s quarterback Jack Evans confirmed it as the first step in Carolina North’s development.
The center will be sited upon the recently vacated Chapel Hill municipal facility.
I will be responding to his Q&A in more detail once the column is published.
As part of preparing to respond, I was doing background research on Alexandria Real Estate Equities, Inc., the private partner in this private-public partnership. Alexandria, as this Triangle Business Journal report notes will OWN and manage the facility.
What kind of partner in this public endeavor would Alexandria be?
If their website is any indication, not so open:
The FIRST thing one sees on the company’s website, http://www.labspace.com/, is their TERMS OF SERVICE asking you to bind yourself to their conditions.
If you read through the 1182 words, agree to the 12 legal clauses, you’re allowed in, bound, I guess, in virtual chains forged of legalese.
I’ve used the Internet before there was an Internet. I’ve learned a few things surfing the Web.
One thing I’ve learned? A company that throws legalistic mumbo-jumbo in your face and demands your acquiescence before entry is either woefully over-staffed with paranoid legal talent, in some kind of trouble, been burned by bad PR, has no sense of customer service or some kind of witches brew of all those reasons and more.
Maybe Alexandria just needs a ticket on the Cluetrain express?
Yes, there could be quite legitimate reasons for raising the Web wall but, at least based on this not so friendly “Howdy Do”, I have to wonder what kind of partner Alexandria will be….
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