Category Archives: ChapelHill

Farewell Chief!

I rushed back from Asheville this evening and missed the announcement (WCHL1360 and Daily Tar Heel) that Chief Brian Curran is resigning effective Nov. 30th.

I posted Sept. 24, 2007 when Brian was appointed.

I’ve had an opportunity to meet Brian in a few different venues these last few months and my initial impression that he was a talented officer capable of leading our department through transitional times has only been strengthened.

When he was initially appointed to take Chief Jarvies position I did a little research and was impressed by the commitment he has shown our Town.

When Town Manager Roger Stancil cast a wide net seeking a new Chief, I was hoping that our own law enforcement folks would be considered fully. With the failure to secure Roger’s first choice (due to the candidate’s failure to pass a health exam), I was looking forward to a re-evaluation of our home team bench.

I’ve gotten to know Brian a bit more since then and, more importantly, seen him in action – facing some rather stiff challenges over the last 3 years.

At the time Roger had charged Brian with the following goals:

  • Assess the department, involving our employees and the community to tell us what we are doing well and where we have opportunities for improvement.
  • Create a leadership development program for our officers and our non-sworn employees to develop our future leaders internally.
  • Take positive steps to create a diverse command and supervisory structure that represents the various cultural faces of Chapel Hill.
  • Expand the community policing efforts of the department so that community policing becomes a belief system within our department.
  • Take the lead in innovation and teamwork to find solutions to community issues.

Brian has definitely made progress on these goals – as exemplified by the most recent community outreach effort and development of set of measurable strategic goals (two more chances to attend – information here).

It appears from WCHL’s report that Roger will be trying to fill the position from within – good news as one of Brian’s achievements was to strengthen our internal leadership while creating a more innovative command structure that can deal with Chapel Hill’s issues in a Chapel Hill way.

If Roger reaches out beyond our staff, I expect him to pull some expertise and advice from our community in finding a candidate.

Congratulations Chief. Thank you for your service. And thank you for shepherding us through one more Halloween!

Parks Impact Fee: How Many (More) Goodies Do High Density Developers Need?

I spoke before Council this evening on the proposed changes to Section 5.5 (Recreation) of the Town’s Land Use Management Ordinances (LUMO). The changes, which were discussed over a decade ago, approved by the NC Legislature July 10, 2008, essentially amount to an impact fee paid by developers to support parks and recreation.

To quote, the impact fee “could provide a new funding source for Parks and Recreation capital improvements in situations where payments are made in lieu of providing recreation space on site.”

Unlike other development fees, the Planning Board, Parks Commission and Town staff worked to hammer out an assessment that roughly tracked the number of new users of parks and recreation services these new developments add to the overall system. Given that, you would think that a high density development adding 5 times as many folks as a R5 zone development would pay more.

Crazily enough, that isn’t the case.

If you develop a high impact, high density development you can look forward to paying 1/2 what other developers pay and, as a bonus, get the rest of Chapel Hill’s residents to underwrite new recreation services on your behalf. Inequitable – but then again Chapel Hill’s residents have taken on burdens – including subsidizing the West140 development at $10+ million in cash and $15-25+ million in property – for other recent projects.

Since much of Town is built out and the number of low density residential opportunities shrink, the only strong near term revenue source will come from new high density developments. With a number of such new developments/redevelopments in the pipeline you would think staff and the advisory boards would urge Council to move fast – to strike while the iron is hot so to speak. The reality? A provision to delay while all these projects work themselves out of the pipeline.

Just doesn’t seem fair to either Chapel Hill’s existing taxpayers or folks developing less dense options.

From tonight’s staff memo [PDF]:

The following chart illustrates the effect of the proposed change for high density residential projects. The first column shows the required Recreation Space for a residential development using the current system. The second column shows the Recreation Space that would be required if the applicant develops the maximum allowable floor area under the proposed floor area based system, but without a reduction. The following columns show various reductions by percentage. The highlighted column is the recommended 50% reduction.

Proposed Reduction High Density Development Recreation Impact Fee

Here’s the remarks I made this evening (as usual – I edit on the fly so they reflect what I meant to say):

A few of you might recall that I have asked Council to provide a family friendly park, pocket parks along with other amenities Downtown these last 6 years. With that in mind, I’ve been following and commenting on the evolution of the proposed ordinance since it was first suggested. While the overall framework looks solid, tonight I’d like to highlight a glaring problem with that ordinance.

Higher density development Downtown has been promoted by calls for the need for more residents Downtown. More residents means more demand for high quality recreational opportunities.

The higher cost of development also applies to creating suitable recreational opportunities for these folks within or near their high density residences Downtown and elsewhere.

The proposed ratio of residential recreation space for TC1-3, RSSC, MUV and OI districts has been reduced – as the Parks Commission memo states – because “this provision may be necessary in order to encourage high density development in appropriate areas and to address the higher costs related to building high density development.” Note, no supporting material for that contention is given.

This ordinance has been in the pipeline since 2008 and the parameters for calculating much higher in lieu payments discussed since early this year. That hasn’t stopped proposals – like tonight’s Courtyard redevelopment project – from coming forward.

The proposed %50 reduction in the required ratio means that the burden of providing these facilities is shifted off the shoulders of the developers who are profiting from this type development squarely onto the rest of us residents in Chapel Hill.

As we’ve seen from the new crop of high density developments – East54 and Greenbridge, for instance – the community has invested significantly in infrastructure upgrades . These projects were granted substantial and beneficial variances above and beyond those allowed by the underlying zones. In one case a new zone – TC3 – was created to make the project work. In other words, we – the Chapel Hill community – have already supported this type of development with greater height limits, floor area ratios, reduced setbacks, reduced buffer, etc.

At least Greenbridge stepped up and accepted, as a condition of their SUP, a required payment to support the Hargraves Center.

Now the community is being asked to subsidize recreational opportunities for these high density developers who have already received the community’s largesse.

What do we know then? We know that there has been no evidence provided that supports the contention that having high density developers pay their fair share will impede the submission or approval of these type projects.

We know that reducing the required ratio will shift the cost of providing quality recreational opportunities onto the shoulders of the folks living outside these projects. This includes folks that have been waiting years, sometimes decades, for key unmet improvements they have already paid for with their taxes.

With projects like the University Square redevelopment, Courtyard and Obeys Creek, we know that delaying the implementation of this ordinance means with there is a good chance the best opportunities for developers to share the cost of providing public recreational facilities for the residents of their projects and nearby neighborhoods will be missed.

Please rethink the reductions in the high density requirements in light of the costs, the opportunities on the horizon and a common matter of fairness to the rest of Chapel Hill’s taxpaying public.

Well Done Rogers Road Coalition!

Some welcome news on the Rogers Road front.

The Rogers-Eubank Neighborhood Association has been awarded a Federal EPA Environmental Justice grant to help address some of the long term environmental issues that neighborhood has faced as a consequence of taking on our trash disposal burden.

Recipient: Roger-Eubanks Neighborhood Association
Project Name: PITCH (Partnerships in Transforming Community Hope)
Project Location: Chapel Hill, North Carolina

Issue:
The Rogers-Eubanks is an African-American, low-income community and has served as the host of the Orange County regional landfill since 1972. The community was promised basic amenities when the landfill site was originally purchased in 1972, however, amenities such as water and sewer service, storm drains, curbs and gutters, sidewalks, a recreation center and greenspace have not been forthcoming.
Summary:
The focus of PITCH is to achieve reductions of waste inputs to landfills and repair household energy and water inefficiencies. This will be achieved by reducing household solid waste, composting kitchen waste, recycling mixed paper, and using compost in a local community garden.

In addition, the project will educate the residents on conserving water and energy through weatherization improvements, repairs of small-scale plumbing and sewage inefficiencies, and replacement of incandescent light bulbs with fluorescent ones. The project will engage Orange Country residents, the broader public, and news media on PITCH-In’s call to action for waste reduction and environmental stewardship.
Project initiation date: July 1, 2010

Partners: University of North Carolina Chapel Hill, School of Public Health, Daniel A. Okun Chapter of Engineers Without Borders (EWB), Coalition to End Environmental Racism

Now the ball is rolling, it is time to fulfill on some of the other promises made on our behalf nearly four decades ago.

More information on the RENA home website.

Civilian Review Board: Process Lurches Forward

I was unable to attend the latest Civilian Review Board meeting but according to the Indy’s Joe Schwartz, the process continues to lurch forward.

One point that I thought needed answering, why wait for NC legislative approval, was dealt with. Sally Greene and Mark Kleinschmidt both seemed to endorse moving forward creating a board that had all the powers of review except that of perusing personnel records (which will require statutory approval – something already done elsewhere).

Barry Freeman, one of the protesters arrested 2 years ago at Chapel Hill’s Army recruitment office, laid out the case for not waiting:

“A review board can be set up that receives complaints doesn’t necessarily have to go call some policeman and look up his record,” Freeman said. “That might be nice, but without that you can still have 90 percent of the value of a review board. Waiting for the General Assembly to act is just putting off for longer than the two years we’ve been waiting to get this going.”

I’m still thinking through how to best deal with the issues which sparked the call for such a board.

The current Council/Mayor special review committee is too insular to qualify as an instrument of transparency and greater public overview.

Creating a new overview group, though, also runs the risk of building walls between the community and our police force. In many ways, our current force, and its management, have worked to bridge the gaps exposed by a number of recent incidents.

I participated in the recent community/police forums which was supposed to create a list of issues that the force needed to focus on. There were several problems, unfortunately, with those forums: the process was stilted and forced – crafted to avoid “hot spots”, the output of the forums was watered down substantially at the summary level (distinct critiques were lost in massaging them into more general categories) and instead of an iterative approach – taking input from the first set of forums, creating responses and then bringing the public back in to refine their critiques – the point-in-time sample was seen as complete.

Without regular community engagement, these forums cannot be seen as a substitute for a more formal review board.

There needs to be quite a bit more community discussion on how the board will function, how the membership is recruited and appointed, how the process won’t build walls but bridges between the force and the community, etc.

Oct. 11th the Council as a whole will weigh in with their opinions.

[UPDATE:] Joe had Indy comments opened.

A Busier Week: University Square Meeting, Aug. 18th

In listing the roll of important events this coming week, I accidentally left out one that promises to be quite interesting.

Cousins Properties Inc., which is leading the redevelopment of University Square for Chapel Hill Foundation Real Estate Holdings Inc., will host a public meeting Wednesday, Aug. 18, to discuss the long-term vision for the site and the proposed initial phase of the project. Representatives of Elkus Manfredi Architects of Boston will provide an in-depth presentation of the development plans, shaped in part by a previous public meeting on Oct. 15, 2009. The presentation will be followed by a question-and-answer session.

The meeting will begin at 5:30 p.m. in Suite 133-G of University Square, next to Ken’s Quickie Mart.

More information here.

Unfortunately I won’t be able to attend this or most of the other events I’ve highlighted and will be relying heavily on our local media and hyper-local media (‘blogs) for updates.

The list as it now stands:

Coming Events: Summer Slumber? Not!

Summer in Chapel Hill can be somewhat slow as far as community initiatives. Council is on hiatus. UNC downshifts. Most folks have their hands full dealing with the heat, their jobs, kids home from school, vacations.

Summer, though, is not always a time for sluggish vigilance. For instance, I learned many years ago UNC’s favored tactic of launching potentially controversial development initiatives or making, quietly, substantial changes to existing development plans, during the summer doldrums. While UNC’s transparency has improved since the Moeser era, the record is sometimes spotty. For instance, as summer began the sharp contrast between UNC’s commitment to transparency during the Carolina North development agreement process and the quiet introduction of site proposals made June 21st to the Corps of Engineers.

While the cat is away….

UNC, of course, isn’t the only local institution to strategically start or stop potentially unpleasant, at least to the public, initiatives while most residents are off-line. The County, Town and other local groups have counted on a somewhat soporific citizenry ignoring substantial shifts in direction in the heat of the summer. While counter to the many pledges of greater transparency, the trick often works.

Mid-summer policy shifts, though, also happen as staff, freed from pesky community and elected folks intervention, make strides on the pile of work before them.

One good example, the local Municipal Planning Organization’s Hwy. 54-I40 corridor study, has moved forward at an accelerating pace. The MPO, a joint effort by Chapel Hill, Carrboro and Durham to manage regional growth, is formulating a set of development policies which will have wide ranging impacts on Chapel Hill’s eastern entrance (somewhat marred already by ugly East54, et. al.).

Public comment was to be cultivated during three outreach sessions but that input, at least based on my reading of the current draft, owes more to fitting public commentary to an established agenda than changing course based on valid public concerns. The clock is ticking on this initiative, which simmered during Spring and is reaching full boil now. Council will be asked to review the plan mid-September, and, as of now, hasn’t really set a schedule for Chapel Hill residents to weigh in (in other words, what is before us now might substantially be what is adopted).

While, at first glance, the Hwy 54/I-40 corridor study might seem a bit abstract, of little consequence now, its tenets will come into play quite soon when developer Carol-Ann Zinn pushes Ayden Court v2.0 this Fall. Ayden Court was a proposed development which ran afoul of fowl. Concerns about maintaining a local waterfowl conservation area played a role in v1.0’s demise.

There are many other pots simmering, some of which are beginning to emit steam.

Two meetings, the Glenn Lennox Neighborhood Conservation District which shifted from information gathering to its next phase and the presentation of the latest Campus-to-Campus Connector draft proposal, have already occurred (don’t worry, I made copious notes which I plan to turn into posts …. soon … ).

Here’s is a short list of coming events and meetings which you might want to consider attending as August speeds to an end:

  • Saturday, Aug. 14th, 11:30am-6:30pm. Rogers Road Back to School Bash. More here.
  • Saturday, Aug. 14th, 5:30pm-7:30pm. The People’s Channel Live from Carrboro’s Orange County Social Club. More here and WCHL1360 report here.
  • Monday, Aug. 16th, 5:15pm at Town Hall Council Chambers. Public Information Meeting: IFC Community House Men’s Shelter.
  • Tuesday, Aug. 17th, 5:30pm. 1st floor conference room. Civilian Review Board Council Committee. Controversial citizen review board to monitor Chapel Hill Police Department.
  • Tuesday, Aug. 17th.

    ORANGE COUNTY, NC – The Orange County Board of Commissioners will hold a Public Hearing on Tuesday, August 17, 2010 during its regularly scheduled meeting. The meeting starts at 7:00 p.m. at the Department of Social Services Office, 113 Mayo Street in Hillsborough.

    The Public Hearing during the meeting will provide an opportunity for the public to comment on the potential uses for funds from a possible one-quarter cent (1/4¢) additional sales tax in Orange County, NC.

    During the 2007 legislative session, the North Carolina General Assembly granted county boards of commissioners the authority to levy, subject to voter approval, an additional one-quarter cent county sales and use tax.

    On June 15, 2010, the Board of Commissioners approved a resolution calling for a special advisory referendum on November 2, 2010 on a potential one-quarter cent (1/4¢) additional sales tax in Orange County. The November 2, 2010 ballot question will ask Orange County voters to vote either for or against a local sales and use tax at the rate of one-quarter cent in addition to all other state and local sales and use tax.

    It is projected the one-quarter cent county sales and use tax would generate approximately $2,300,000 for Orange County on an annual basis. If the voters approve the referendum on November 2, 2010, implementation would not start until April 1, 2011 and generate approximately $575,000 during the remainder of current fiscal year (FY 2010-11) that ends on June 30, 2011.

  • Thursday, Aug. 19th, 5:30pm. HR conference room Town Hall.Planning Board Shelter Committee.
  • Monday, Aug. 23rd, 5:15pm. Chapel Hill Town Hall Council Chambers.Ayden Court Development review.

Let me know if I’ve missed anything!

IFC Community House: Balanced Social Services?

One of the common criticisms of the Inter-Faith Council’s (IFC) proposed Community House site is that the Homestead area of Chapel Hill already hosts more than it’s fair (“a four letter word for responsible growth”) share of social services.

Is that the case?

The IFC and UNC’s School of Social Work put together this map highlighting many of the social services throughout Chapel Hill/Carrboro.

This contrasts with a more local snapshot of services prepared by the folks at A Better Site – an advocacy group asking for a more transparent siting process.

The Community House facility, as currently proposed, will serve two purposes.

The primary goal is to house men as they transition from a state of dependency to independence within a highly structured program. Entrance into this program is selective, adherence to its strictures mandatory, monitoring compliance integral.

The secondary function of the facility is to serve as an emergency men’s shelter. It is this secondary function which has caused, at least from what I can tell, concern within the wider community.

While Orange County is responsible for housing folks in emergencies, that responsibility has been IFC’s to shoulder the last few decades. The IFC currently operates a shelter along with a soup kitchen (and other similar immediate services) in the old Chapel Hill Town Hall on the corner of Rosemary and Columbia streets. The long term plan was to move the soup kitchen down to Carrboro and move the emergency shelter out of the old Town Hall.

As I’ve commented before, while I support the mission of the IFC, find the goals of Community House more than laudable, it is the emergency shelter component of the IFC proposal I find most difficult to accept. The logistical issues surrounding moving folks back and forth from the shelter, managing the access to the shelter, etc. seem to make this site unsustainable. I’d like to see IFC rethink this part of the plan and possibly consider combining, as it is now, the new food service facility in Carrboro with an emergency shelter component. If not that, at least split the emergency shelter out of the current plan.

Of course, meeting the needs of those struggling the most is not and never was the obligation of the IFC. It’s incredible that Chapel Hill has such a caring, committed organization that stepped into the vacuum created by a dearth of governmental attention.

In fact, both Carrboro’s and the County’s elected folks continue to sit on the sidelines, quietly keeping out of these discussions, showing little or no political leadership in meeting this joint community obligation.

We are poised to hear more of folks concerns as the Community House initiative starts to move forward.

Monday, Aug. 16th, 5:15pm at Town Hall, the Town will host a Public Information Meeting: IFC Community House Men’s Shelter followed by a meeting by the Planning Board Shelter Committee Aug. 19th, 5:30pm, HR conference room Town Hall.

The first meeting will provide a current overview of where the Community House proposal is within the Town’s development review process.

The second meeting, which on the face of it, appears tangential to the approval of various stipulations influencing the construction of Community House, might actually be the more important of the two.

The Council, loathe to adopt specific siting criteria prior to the IFC’s request for a special use permit (SUP) asked the Planning Board to create general criteria for siting shelters within Chapel Hill. This bit of maneuvering created a bit of smokescreen which lent nothing to greater transparency (given the rocky start of this project, it’s troubling, even to supporters, that Council missed an opportunity to provide clarity). The Planning Board initially kicked the request back to Council citing the “vagueness” of what they were being asked to do. Tossing the shelter hot potato back, Council suggested a few exploratory paths of consideration.

The sub-text of the discussions between this Planning Board sub-committee and the public, and quite possibly their work product, will influence further the direction the Community House project takes, which makes Aug. 19th the more interesting of the two public meetings to me.

A Bit Older, Less Grayer

I ended up talking about the troubling aspects of both East54 and the Lot $5 with a native Chapel Hillian after a recent community meeting. While introducing myself they exclaimed “you’re Will Raymond? I saw you speak several years ago about the Town’s Downtown project” but, they went on, I “looked different”, even younger than they recalled.

During the recent WCHL1360 “Who’s Talking” interview (140West: RAM Development’s Money Tree, Chapel Hill Taxpayers Moneypit), I had commented to Fred Black that I was a bit older and a bit grayer but still flogging the same old issues of sustainability, diversity, fiscal responsibility, community input, etc. I started with nearly a decade ago.

Turns out, though, while I might be a bit older (and heavier), I don’t look as gray without the huge beard.

Here’s a sample from Feb. 12th, 2007, the night that version of our Town Council decided to plunge ahead with the broken Lot $5 deal.



A Special Request For A Special Cause

Elaine and Lee are my next door neighbors. I’m usually hesitant to participate in these corporate campaigns but….the need is there and Elaine and Lee are working hard to address the growing demand for recreational opportunities for special needs folks in this community. That was enough to get me beyond my initial trepidation.

Please consider participating in their call to action and help fund recreational programming for special needs individuals in our community.

Hi Neighbors,

Lee and I have spearheaded an effort to develop social and recreational programming for special needs individuals in our community through our local Jewish Federation and Jewish Community Center. We have applied for a grant for $25,000 from the Pepsi Refresh Challenge. We have one month to get as many votes as possible in order to be one of 10 winners in our category. Like American Idol, we need to spread the word and have people vote daily. Below is information about the project and how to vote. You can vote once a day between now and August 31. We are currently in 87th place, having climbed from 348th in 3 days, so we know that mass voting makes a difference.

Thanks for you help,

Lee and Elaine Marcus

BRIDGES is a local, non-profit, recreational program that helps people with special needs have fun and learn new skills.

If you and all your friends vote for our proposal, BRIDGES can win a $25 thousand grant from the Pepsi Refresh Project.

How to Vote

  1. www.refresheverything.com/bridgesdch (click) on the web.
  2. Click on Vote for This Idea.
  3. Follow the sign-in steps. (You will be asked to create a password the first time you log in.)
  4. Scroll to the Vote button (bottom) and click. (The vote counter will change from 10 to 9))
  5. Remind your friends to vote daily.

You can vote once a day every day from August 1 to August 31 2010.

Thanks for your support.

Learn about BRIDGES: www.shalomdch.org, click on the BRIDGES logo.

If you don’t want to use a “real” email address, take a look at Mailinator. It’s an online service that provides “disposable” email addresses to avoid spam.

140West: RAM Development’s Money Tree, Chapel Hill Taxpayers Moneypit

Local commentator and involved citizen Fred Black invited me to do a WCHL1360 Who’s Talking segment last week.

It airs this evening (Tues. Aug. 3rd, 2010) at 6PM.

While the subject was supposed to be the Lot #5/140 West project, which is slated to finally get started later this month, Fred used this opportunity to talk about development Downtown, public engagement, and Council.

As I said then and before, I believe Lot #5 presented an excellent opportunity for redevelopment.

I and others argued for a fiscally prudent, environmentally sustainable, community-oriented development that had workforce housing, affordable commercial opportunities, an integrative tenant – like a grocery store – and real public space.

Instead of getting a signature development that met those goals from the RAM Development/Chapel Hill collaboration we got a $10M+ taxpayer funded luxury condo development with little public utility. Architecturally, the project’s look fits the Atlanta beltway more than Chapel Hill – it says little, if anything, significant about our community.

Not only was the business model flawed but so was the underlying commitment to adhere to measurable energy and environmental targets (the Council, unlike what they’ve pushed UNC to do, did not adopt and has no plan to evaluate energy usage, for instance, using ASHRAE or other quantifiable standards).

Of course, I thought that the scale of this development (which you can get a sense of from the site models I created 4 years ago) didn’t fit the human-scale dimensions of our current Downtown. That human-scale is part of Chapel Hill’s ‘brand’ – evidenced by the Town’s own logo – and shouldn’t have been casually tossed without at least a proper attempt to educate our residents and some informed buy-in from the community.

What now?

The Council had many chances to walk away from the project over the last few years as RAM Development missed contractual obligation after obligation. The majority didn’t.

The Council had 2 years to work with local businesses to minimize the impact of the next 2 years of construction. That collaboration just started and already there is some significant friction between the Town and the Franklin St. commercial district.

The public financial burden begins immediately as the environmental remediation begins though the Town’s finances are stretched to the maximum by the majority of this Council’s decision to issue $20+ M in bonds for the Library expansion among others capital improvements. There’s no plan in place to publish those costs as they mount.

Is it too late to do anything? No.

This is OUR project. WE are investing $30-40M in cash and property and have every right to expect that nearby businesses can still function, that questions of public access be finally laid to rest, that every dollar invested by our residents is accounted for and that we have a solid commitment to measuring the success or failure – in terms of tax and parking revenues, energy efficiency, growth of commercial activity – of the project

I did a quick review of my posts on the Lot $5/140 West project and have collected those from 2006 to 2010 below for further background:
Continue reading 140West: RAM Development’s Money Tree, Chapel Hill Taxpayers Moneypit

Ellie Reinhold: Dream Nature

Ellie Reinhold, Chapel Hill artist and founding member of the Hillsborough Gallery of Art has a new show opening today (Fri. 7/30/2010).


Ellie works in various mediums – this show features paintings and one assemblage. Her work draws heavily on both her vibrant inner nature and a deep appreciation of nature. Over the 27 years I’ve known her I’ve seen her challenge herself to dig all the deeper, stretching her craft to capture her vision in new and creative ways. This new show, which she has worked quite hard on – is reflective of that evolutionary drive.

The reception begins at 6pm (directions) and runs to 9pm.

The Hillsborough Arts Council hosts Last Friday throughout the warmer parts of the year. It is one of the best gallery walks in the Triangle.

Bus Stop #1409

[UPDATE:] In researching another post I ran into this kudos from 2006 – Bus 734’s Act of Kindness

A quick kudos to the N/S Express bus #1409 driver.

At 8:32 this evening you waited for a passenger to hustle from roughly Town Hall south down MLK, Jr. 150 yards to catch the bus.

The young man waved to the bus after it had already passed him by at least 40 yards. In the falling twilight it was amazing you saw him.

Over the years I’ve also read my share of complaints about Chapel Hill Transit’s staff and service. That the number of public complaints seems to have far outweighed the number of accolades I see more of a function of our culture than a systemic issue with the folks driving our buses (yes, I know there are exceptions!).

Like many of the services our Town provides, I tend to watch the buses move around town with more than casual curiosity.

I know some of the routes are on tight schedules and a few minutes delay in one spot can compound into a larger and larger delays elsewhere. I also well understand the pressure drivers might feel to move it along at any cost.

You didn’t have to wait. Folks would understand that the “trains must roll” and that you have to meet a schedule. If you hadn’t waited maybe only you, the passenger and I would have ever known – just like we might be the only three that witnessed your simple human courtesy.

It’s said that “Our character is what we do when we think no one is looking” [J. Brown].

I saw and appreciate what you did. Thank you.

Burr vs. Marshall: Let’s Start With A Little Credit

I generally don’t say much on CitizenWill about Federal officeholders but since there’s been a lot of blather about Elaine Marshall’s chances of overcoming Richard Burr I thought I would submit one way she can challenge Burr’s reputation of supporting our troops.

Elaine, as part of her Senate campaign, started a petition calling on Burr to support a Consumer Finance Protection Agency.

Burr, so far, and his Republican colleagues have been less than supportive (to put it mildly) of the initiative.

In fact, Sen. Richard Shelby (R-Ala.),

ranking Republican on the Senate banking committee on Monday [June 21st, 2010] told a group of N.C. bankers that a proposed consumer financial protection agency is the “worst” part of an industry overhaul making its way through Congress.

“They will decide what products you can put out, to whom and probably at what price,” Sen. Richard Shelby, R-Ala., said in remarks at the N.C. Bankers Association’s annual meeting, held at a University-area hotel. “Can you imagine all this?”

Charlotte Observer, June 22nd, 2010

Senator Shelby, after Wall St. gamblers pissed billions of investor dollars down the drain, threw the economy into a historic tailspin and bamboozled American citizens into picking up the tab, I can well imagine having more oversight. For instance, “visualizing” restoration of the kind of protections we once enjoyed under the Glass-Steagall Act.

Shelby was visiting the Old North State “at a breakfast fundraiser for Burr attended by about 70 bankers”.

What does the Consumer Finance Protection Agency have to do with our military families?

The Department of Defense’s Office of Personal Finance specifically endorsed the creation of the CFPA [PDF] because, as Director Julian said, “DOD firmly believes that the financial readiness of their troops and families equates to mission readiness and anything that we can do to help our families be financially ready, we will support the family and the mission.”

That letter of endorsement starts by highlighting the effects predatory and unscrupulous lending practices by some automobile dealers have on our military families.

The excellent academic consumer credit ‘blog Credit Slips has posted a good overview of those reprehensible tactics:

So what are the problems in the auto lending world?  Here are some.  I’m guessing I’ll learn of some new ones in the comments.  I’m also guessing that auto leasing has its own bag of tricks.  

Bait and Switch.   There are lots of variations on bait-and-switch with auto dealers.  Here’s one: the dealer gives the consumer a quote on a particular model and says that it is in stock.  The consumer comes in and guess what–that model is still in stock, but only with a bunch of dealer-added features (hubcap locks, pinstripe, fog lights, etc.) that raise the cost of the car by more than the value given.  Want to guess why I’m driving a Honda Odyssey with a “racing pinstripe” on it?   

Hidden Fees.  This is sort of self-explanatory, and is another bait-and-switch variation.  The consumer bargains with the dealer over the price of the car and the financing and thinks that a deal has been reached.  Then the consumer gets the final bill for the car and it has a bunch of previously unmentioned fees.  The dealer says don’t worry, we’ll just increase the amount financed.  

Dealer reserve kickbacks.  These are the yield spread premiums of the auto world. The dealer often acts as a broker for a financing company that will finance the car purchase.  The dealer is compensated for this service by getting a slice of the interest on the loan.  The higher the loan rate, the larger the kickback.  So the consumer qualifies for a loan at 10%, but the dealer steers the consumer into a 14% loan in order to get a larger dealer reserve payment.  (One way to avoid being steered due to dealer reserve is to go in with a direct financing offer lined-up from an independent finance company; I wonder how many consumers do this, though.)  

Loan packing.  Overpriced and underused or frankly unnecessary products like credit life insurance and GAP insurance and rust-proofing get bundled in to the deal.  

Overselling.  Dealer’s cuts on loans can give them an incentive to steer consumers into larger loans.  One way to do that is to sell the consumer a more expensive car, which requires more financing.  Of course the consumer still has to be qualified for the loan, and there have been problems in auto lending, just as with mortgages, of dealers (and borrowers) fudging the numbers on the paperwork to make borrowers look more creditworthy.  

Spot delivery yo-yos.  This is one of the sleaziest moves.  The consumer buys a car with financing arranged through the dealer.  The financing includes a nonrefundable deposit.  The consumer takes the car home thinking that everything is in order.  The dealer then calls the consumer the next day to say that the financing was denied in the end and the consumer has to return the car.  And the dealer keeps the deposit. 

Binding mandatory arbitration.  This is a generic consumer finance problem.  

Such practices are familiar to folks who live in North Carolina’s host communities.

Unfortunately, the protections DoD asked for have been gutted by both Republican and Democratic (BOO!) House members.

Elaine can differentiate her candidacy not only from Burr’s but of her own Party by coming out strongly for specific remedies to this loophole.

Great SCoTS

Chapel Hill’s Locally Grown Summer series kicks off this Thursday with a concert by Southern Culture on the Skids.

I remember when SCoTS first formed (they were friends of friends) in 1983 (wow, that feels like a zillion years ago!).

The Parks & Rec Locally Grown series features music and movies throughout the Summer and is part of a wider initiative to draw more local folks Downtown especially during a traditionally slow business season.

Ready for a free concert? LOCALLY GROWN on Thursday, June 24, will feature Southern Culture on the Skids with The Moaners. Gates open at 6 p.m.; the show starts at 7 p.m.

Southern Culture on the Skids, also sometimes known as SCOTS, is an American rock band that was formed in 1983 in Chapel Hill. Stylistically, SCOTS gravitate towards the rockabilly, surf rock, country music, and R&B genres, with a punk edge and outrageous humor thrown in. The Moaners are a Chapel Hill-based Indie rock band. The band is often compared to the The White Stripes, as they are also a two-piece and employ a similar garage rock, bluesy style. The dark, southern Gothic elements of Trailer Bride are also evident; however a major difference is that The Moaners have more an electric, punk rock style.

Southern Culture on the Skids w/ The Moaners

Thursday, June 24
Gates Open – 6PM; Show – 7PM; FREE
Wallace Plaza, on top of Wallace Parking Deck
150 E. Rosemary Street in Downtown Chapel Hill

Lucky #13: Vimala’s Curryblossom Café

Local chef and stalwart activist Vimala Rajendran (Indy profile) opened her new Curryblossom Cafe today.

Though Ellie, Elijah and I were her 13th customers, our luck was far from bad. Not a big surprise for anyone who has tasted Vimala’s take-home menu.

By 5:30pm the small restaurant was bustling with activity. The kitchen was full, the dining room was full – folks were spilling out into the courtyard.

I had the BBQ with plantains and both Ellie and Elijah had the Chicken Thali. All around an excellent meal.

Vimala’s is located at the Courtyard [MAP] in the old SandWhich location.

Congratulations Vimala!